Collection Terms

These collection terms describe what happens on the day CapeClear collects your garden refuse.

Before we arrive

Please have the garden refuse gathered in the place shown in your photographs, with reasonable access for a bakkie. Let us know in advance if access is through a complex, a narrow passage or a locked gate.

On site

We assess the refuse against the photographs you sent. If the amount is larger than quoted, or if additional loads are needed, we discuss the revised price with you before loading continues.

What we will not load

Building rubble, bricks, concrete, construction debris, hazardous materials and large quantities of soil are not part of this service and will be left behind. Send a photograph beforehand if you are unsure about anything in the pile.

Leaving the site tidy

We load the agreed garden refuse and tidy the immediate collection spot. Garden maintenance, pruning, cutting and other garden work do not form part of the collection.

Changes and cancellations

If you need to move or cancel a collection, message us on WhatsApp on 071 336 1358 as early as you can and we will rearrange a suitable time.

Ready for a garden refuse quote?

Send a few photos and your suburb on WhatsApp and we'll confirm the price before collection.

Send Photos